Bet969 Terms and Conditions – Clear Rules for Brazilian Players

By creating an account, making a deposit, or using any feature on the bet969 platform (accessible at bet969.best), you confirm that you have read, understood, and fully agreed to these Terms & Conditions, as well as the Privacy Policy and the rules of Responsible Gambling of bet969.

If you do not agree with any provision of these terms, you must not create an account or use bet969's services. Continued use of the platform after changes to the Terms & Conditions constitutes acceptance of those changes.

To register and use bet969's services, users must meet all of the following requirements:

• Have at least 18 (eighteen) years of age on the registration date.
• Hold a valid CPF registered with the Brazilian Federal Revenue Service (Receita Federal).
• Be a resident of Brazil or have an email address linked to a Brazilian service.
• Have full legal capacity to enter into contractual obligations.
• Not be on an active self-exclusion list at bet969.
• Not be an employee, representative, direct partner, or immediate family member of a bet969 employee.

Registration requires: full name, CPF, date of birth, active email address, and mobile number. All information must be accurate — false details will result in immediate account closure and cancellation of all pending bonuses and winnings.

Each user may have only a single active account at bet969. Creating duplicate accounts for the same CPF is prohibited and results in the closure of all linked accounts, with cancellation of any bonuses and winnings obtained irregularly.

You are fully responsible for:

• Keep your login credentials (email and password) strictly confidential.
• Do not share your account with third parties, including family members or friends.
• All bets and transactions made using your credentials, regardless of who placed them.
• Notify bet969 immediately if you suspect unauthorized access to your account.
• Keep your registration details up to date, especially your email and mobile number.

Bet969 strongly recommends enabling two-factor authentication (2FA), available in your account settings. With 2FA active, no access is possible without the code sent to your mobile device.

Bet969 accepts the following deposit methods, all free of platform fees:

• Pix — available 24/7, including holidays. Balance credited in seconds. Minimum amount: R$ 20.00. Maximum amount: R$ 50,000.00 per transaction.
• Bank slip (Boleto bancário) — cleared within 1 business day. Minimum: R$ 30.00. Maximum: R$ 10,000.00.
• Credit and debit card (Visa and Mastercard) — approval usually immediate. Minimum: R$ 20.00 (debit) and R$ 30.00 (credit). Maximum: R$ 10,000.00.
• PicPay — instant approval. Minimum: R$ 20.00. Maximum: R$ 5,000.00.
• Mercado Pago — instant approval. Minimum: R$ 20,00. Maximum: R$ 8.000,00.
• TED Transfer (Nubank, Itaú, Bradesco, Banco do Brasil, and others) — same business day. Minimum: R$ 50,00. Maximum: R$ 100.000,00.

All deposits must be made from a bank account or payment method registered under the same CPF as the bet969 account holder. Deposits identified as coming from third parties will be held and returned to the original sender, and the receiving account may be closed.

Withdrawals at bet969 are available via Pix and TED transfer, always to a bank account or Pix key registered under the same CPF as the user. Withdrawals to third-party accounts are not accepted.

General withdrawal conditions:

• Minimum withdrawal amount via Pix: R$ 50,00.
• The first withdrawal requires completion of the identity verification process (KYC) before it can be processed.
• Subsequent withdrawals are processed within 2 to 5 minutes via Pix in the vast majority of cases.
• Only real (non-bonus) funds can be withdrawn. Bonus balance requires the rollover to be completed before it becomes withdrawable.
• Withdrawals of winnings derived from bonuses with a pending rollover are held until the rollover is completed or expires.

Bet969 reserves the right to request additional documentation before processing withdrawals above R$ 10,000.00 or in cases of suspicious activity flagged by the anti-fraud monitoring system. In such cases, processing may take up to 72 hours.

Bet969 offers a welcome bonus, reload bonuses, weekly cashback, and seasonal promotions. Each offer has its own specific terms published on the promotion page, which take precedence over the general rules in this section in the event of any conflict.

General rules applicable to all bet969 bonuses:

• One bonus per user per promotion, unless otherwise stated.
• The 100% welcome bonus (up to R$ 500.00) applies to the first Pix deposit made after registration.
• The standard rollover is 30 times the bonus amount received, to be completed within 30 calendar days from activation.
• Rollover contribution varies by game category: slots contribute 100%, live casino games and roulette contribute between 5% and 20%, and Sports Betting contributes 100% on single bets with minimum odds of 1.50.
• Bonuses not completed within the deadline are automatically cancelled. The real deposited balance is not affected.
• Bet969 may cancel bonuses if it identifies abusive use, such as betting on near-certain outcomes or hedge strategies (betting on opposite results) to artificially meet rollover requirements.

All games available at bet969 — slots, live casino, crash games, roulette, blackjack, baccarat, and others — are provided by suppliers certified by independent auditors (eCOGRA, GLI). The declared RTPs (Return to Player) are verifiable and results are genuinely random.

• Players are responsible for understanding the rules of each game before placing a bet.
• Technical errors during a round (disconnection, server failure) are handled in accordance with the game provider's rules. In the event of a confirmed bet969 failure, the bet is refunded.
• Confirmed bets cannot be cancelled by the user, except in situations explicitly provided for in the game or promotion rules.
• Bet969 reserves the right to temporarily suspend or shut down any game for maintenance, without prior notice in cases of technical urgency.

All amounts displayed on the platform and all transactions are processed in Brazilian Reais (BRL, R$). There is no currency conversion.

Bet969 offers betting on football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Copa Sul-Americana, Campeonatos Estaduais), basketball (NBB), volleyball, MMA/UFC, e-sports (CS2, League of Legends, VALORANT), and other sports.

• Bets placed after an event has started (live) are accepted when the platform makes that market available. bet969 reserves the right to suspend live markets at any time.
• Odds may be changed by bet969 up until the bet is confirmed by the system. The bet is recorded at the odds in effect at the time of confirmation.
• If an event is cancelled, postponed by more than 72 hours, or abandoned, all bets are refunded to the user's real-money balance.
• Bets placed on events whose outcome was already known at the time of confirmation (data error or fraud) are cancelled and refunded, regardless of the recorded result.
• The maximum win limit per single bet is R$ 200,000.00. Multiples and combined bets have their own limits, displayed in the bet slip.

The bet969 live casino operates in partnership with providers such as Evolution Gaming, Pragmatic Play Live, Playtech, and Ezugi. Tables stream 24 hours a day in Full HD.

• If a disconnection occurs during an active round, the outcome is recorded normally. If the bet was confirmed before the disconnection, the final result is applied and the balance is updated once the connection is restored.
• Bet969 is not liable for connection issues on the user's end (internet, mobile, or device). Please ensure you have a stable connection before placing bets at high-stakes live tables.
• Live table chat is moderated. Offensive language, harassment of the dealer or other players, or any form of inappropriate behavior will result in a chat ban and may lead to account suspension.
• VIP tables are restricted to VIP Gold Program members and above.

The bet969 VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Progress between tiers is based on cumulative betting volume over monthly or annual periods, as defined in the full rules on the page VIP Program.

• VIP benefits include weekly cashback from 5% (Bronze) to 25% (Diamond), higher daily withdrawal limits, access to exclusive tables, and a dedicated account manager starting from Gold tier.
• VIP cashback is credited every Monday for the previous week's period (Monday through Sunday).
• Diamond-level cashback has no rollover — it can be withdrawn via Pix immediately after being credited.
• Bet969 reserves the right to change VIP progression criteria with 30 days' prior notice to affected members.
• Abuse of the VIP system (creating multiple accounts, betting on low-risk events to inflate volume) results in a downgrade or removal from the program with no entitlement to retroactive cashback.

The following behaviors are strictly prohibited on bet969 and may result in temporary suspension or permanent account closure, with cancellation of all bonuses and forfeiture of any irregularly obtained winnings:

• Creating more than one account for the same CPF.
• Using third-party data for registration or payment.
• Using automation software, bots, or scripts to place bets.
• Attempting to exploit bugs, errors, or technical flaws in the platform for personal gain.
• Participating in any money laundering scheme using the platform.
• Sharing your account with third parties or accepting third-party deposits to bet on your behalf.
• Using a VPN or proxies to mask your location in order to bypass access restrictions.
• Placing opposing combined bets (hedging) for the sole purpose of artificially accumulating rollover.
• Any form of harassment, threats, or abusive behavior toward the support team or other users.

You may close your bet969 account at any time, at no cost, by contacting support via live chat or by emailing contato@bet969.best. Before closure, any available real balance must be withdrawn or it will be returned via Pix to the key registered on the account.

Bet969 may close or suspend an account in the following situations:

• Violation of any provision of these Terms and Conditions.
• Identification of prohibited conduct listed in Section 11.
• Self-exclusion request by the user.
• Well-founded suspicion of money laundering or financing of illegal activities.
• Determination by a competent authority.

In the event of account closure due to a violation, bet969 retains any bonus balance and winnings derived from irregular conduct. Legitimate deposit balances are returned following full identity verification.

Bet969 processes personal data in compliance with Brazil's General Data Protection Law (LGPD, Law No. 13,709/2018). The legal bases for data processing include contract performance (service provision), legal obligation (KYC, anti-money laundering), and legitimate interest (fraud prevention and security).

As a data subject, you have the following rights guaranteed by the LGPD:

• Access to your personal data stored by bet969.
• Correction of incorrect or outdated data.
• Data portability to another platform, where technically feasible.
• Deletion of unnecessary personal data, subject to legal retention obligations.
• Withdrawal of consent, where processing is based solely on that legal basis.
• Information on data sharing with third parties.

To exercise any rights or clarify questions about how your data is handled, please contact our Data Protection Officer (DPO) at privacidade@bet969.best. See the Privacy Policy page for detailed information.

Bet969 is committed to responsible gaming practices. Gambling should be a form of entertainment, never an obligation or a primary source of income. We recognize that some individuals may develop problematic behaviors related to gambling, and we provide tools to help.

Tools available to all bet969 users:

• Daily, weekly, or monthly deposit limit — configurable in your account settings at any time. Decreases take effect immediately; increases are subject to a 72-hour waiting period.
• Session time limit — automatic alerts after the period you define.
• Temporary self-exclusion — account suspension for 7, 30, 60, or 180 days. Requested via 24h support.
• Permanent self-exclusion — permanent and irreversible account closure. Requested via support with email confirmation and a 24-hour reflection period.

If you or someone close to you shows signs of problem gambling — such as betting with money set aside for essential expenses, being dishonest about how much you gamble, or feeling anxious when not playing — please contact bet969 support or visit our Responsible Gambling.

Bet969 makes every reasonable effort to keep the platform available 24/7, but does not guarantee uninterrupted access. Scheduled maintenance is announced in advance whenever possible.

• Bet969 is not liable for losses resulting from issues with the user's internet connection or device.
• Bet969 is not responsible for errors made by the user when placing bets (wrong amount, wrong market, wrong event).
• Bet969 is not responsible for issues caused by third-party game providers, including transmission failures in the live casino.
• Under no circumstances shall bet969's total liability to a single user exceed the amount deposited by that user in the past 12 months, except in cases of proven willful misconduct.

Bet969 may update these Terms and Conditions at any time. Changes will be communicated by email to all users with an active account with a minimum advance notice of 7 (seven) calendar days before taking effect, except where required by law or for urgent security reasons.

The date of the last update is shown at the top of this page. After the effective date, continued use of the platform constitutes acceptance of the new terms. If you do not agree with the changes, you may close your account as described in Section 12 before the effective date.

The current version of these Terms and Conditions is always the one published at bet969.best/terms-conditions. Previous versions may be requested from support for historical reference.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. For disputes arising from or related to these terms that cannot be resolved amicably, the courts of the district of São Paulo, State of São Paulo, are hereby designated as the exclusive venue, with express waiver of any other jurisdiction, however privileged.

Bet969 encourages amicable dispute resolution as a first step. Before taking any legal action, users should contact bet969 support describing the issue, so the team can review it and provide a resolution within up to 5 business days.

For questions about these Terms and Conditions or any aspect of the service, please reach us through the channels below:

• Live chat: available 24h at bet969.best, in Brazilian Portuguese.
• General email: contato@bet969.best — response within 24 hours on business days.
• Privacy & LGPD (DPO): privacidade@bet969.best.
• Responsible Gambling: bet969.best/responsible-gaming — self-exclusion tools and limits available 24h.